Claiming is Fast & Simple
Step 1 – Before visiting the dentist
Before visiting the dentist, download a Claim Form and bring this along to your visit.
If you are unsure about your level of cover and need advice call our customer service team on
1890 130 017 in advance of commencing any treatment.
Step 2 – At the dentist
Following treatment, pay your dentist and ask for a detailed receipt which includes the details requested
on the front page of the claim form.
If you require more extensive treatment, your dentist will provide you with your treatment plan, which you can submit directly to DeCare for prior approval. You can email your treatment plan directly to DeCare at email@example.com or you can post your treatment plan to DeCare Dental, IDA Business Park, Claremorris, Co. Mayo.
On receipt of your treatment plan, DeCare will confirm whether the proposed treatment will be covered
by your policy.
Step 3 – Submitting your claim
You can submit your claim as soon as a course of treatment is complete.
Claiming options include:
DeCare’s Scan & Secure Send facility is a service offered to corporate members providing a fast and secure online claims submission option as an alternative to post. The aim is to help save time and postal costs for members so they can concentrate on what’s important – maintaining their oral health.
(You can also Pay & Claim by Post – Just pay your dentist as normal and claim back the costs covered by your policy as soon as your treatment is completed. Send your claim form and receipts to us by post to the following address:DeCare Dental, IDA Business Park, Claremorris, Co. Mayo)
|Scan your dental receipts and claim form||Upload your claims securely online www.decaredental.ie/scanandsend||Claim processed. Benefit transferred directly to your bank account|
To find a list of participating dentists, just visit www.decaredental.ie/dentist-finder.
If you need any help, just call us on 1890 130 017 / 094 93 78608 – we’re happy to help.